5. Red Flags - Revenue Impact
At the current sell rate of 9 units per month, you have over 10 months of Volumising Mousse sitting in stock. That is capital tied up in a product that is not moving. This SKU needs either a clearance mechanism or a ranging-out decision this month.
Consulting Script - April 2026
Before you range out the mousse, run one honest test: offer it as a free gift-with-purchase on your Shampoo and Conditioner bundle for two weeks. If it does not shift, that tells you it is a demand problem, not a visibility problem. Move to a bundle clearance or wholesale job-lot. Do not reorder until sell-through exceeds 60%.
A 2.9x MER means for every $1 spent on marketing, you are returning $2.90. Your target is 3.5x. Your Bond Treatment and Silk Masque have the highest margin - these should be the primary ad-facing products.
Consulting Script - April 2026
MER below 3x usually means creative fatigue or wrong product to right audience. Pull ad-level data, check which SKU is getting the most impressions. If it is the Shampoo (your lowest-margin product), redirect that spend to Silk Masque or Bond Treatment where the margin cushion lets you acquire customers profitably.
14 active QLD salon stockists are producing $5,220 a month. Top stockist Prism Hair Collective alone accounts for $1,840 - meaning the other 13 average just $260 each. This channel is either undersupported or overextended.
Consulting Script - April 2026
Identify the bottom five stockists by trailing three-month revenue. These accounts need either an account management touch or a graceful exit. Spending wholesale margin on accounts that do not reorder is a hidden cost of goods sold.