Sample Salon Report · What a Kai Haus Salon Dashboard Looks Like

1. Business Overview - April at a Glance

Total Revenue

$42,180

On Track

Your target: $40,000

Rebooking Rate

64%

Watch

Your target: 70%+

Avg Ticket

$231

Watch

Your target: $234

Retail Conversion

8.2%

Action Needed

Your target: 15%+

Labour Cost %

40.8%

Above Target

Your target: below 40%

Revenue to Wage

2.45x

Watch

Your target: 2.5x+

Total Services

182

Active

Working days: 22

Services per Day (Salon-Wide)

8.3

Room to Grow

Your target: 12+ salon-wide (avg 2.5 per stylist)

Uninvoiced Appointments

$3,648

Action Needed

24 appts | Annualised leakage: $43,776

2. Week-by-Week Summary

Week	Dates	Revenue	Services	Avg Ticket	Retail	Uninvoiced $
Week 1	31 Mar to 6 Apr	$11,240	48	$234	$618	$842
Week 2	7 to 13 Apr	$10,720	47	$228	$512	$938
Week 3	14 to 20 Apr	$10,380	45	$231	$384	$1,086
Week 4	21 to 27 Apr	$9,840	42	$234	$306	$782
April Total		$42,180	182	$231	$1,820	$3,648

How to Read This Table - Based on Your Agreed Targets

On targetAt or above target

WatchWithin 10% of target

Action neededBelow target

Weekly revenue: $10,000+

Avg ticket: $234+

Retail: 15% of service revenue

Uninvoiced: $0 ideal, $117+ red

3. Staff Performance Ranking - April 2026

#	Team Member	Revenue	Services	Avg Ticket	Rebooking	Retail %	Wage Cost	Rev:Wage	Uninvoiced $
1	Sophie Raines	$12,840	52	$247	74%	11.5%	$4,200	3.06x	$0
2	Jade Hollis	$10,620	44	$241	71%	6.4%	$3,800	2.79x	$348
3	Mia Thornton	$9,100	40	$228	65%	7.0%	$3,600	2.53x	$462
4	Ellie Cross	$7,240	30	$241	55%	5.2%	$3,200	2.26x	$964
5	Tash Brennan	$2,380	16	$149	48%	2.8%	$2,400	0.99x	$1,874
April Total		$42,180	182	$231	64%	8.2%	$17,200	2.45x	$3,648

How to Read This Table - Based on Your Agreed Targets

On targetAt or above target

WatchWithin 10% of target

Action neededBelow target

Revenue: per staff by role

Avg ticket: $234+

Rebooking: 70%+

Retail conversion: 15%+

Rev:Wage: 2.5x+

Uninvoiced: $0 ideal, above $117 red

4. Profitability Analysis

Total Revenue

$42,180

Services $40,360 + Retail $1,820

Total Wages

$17,200

40.8% of revenue, your target is below 40%

Gross Profit After Wages

$24,980

59.2% gross margin

Retail Revenue

$1,820

Potential at 15% conversion: $6,054

5. Red Flags - Revenue Impact

$3,648 in Uninvoiced Appointments in April

Revenue Risk: $3,648/mo ($43,776/yr)

Twenty-four appointments were completed across April without a matching invoice. At your agreed average ticket of $234, that is the equivalent of 15 full service slots walking through the salon unbilled. Annualised, that is more than $43,000 in leakage. The breakdown below shows where to focus the coaching conversation.

Tash Brennan	11 appointments	$1,874
Ellie Cross	6 appointments	$964
Mia Thornton	4 appointments	$462
Jade Hollis	3 appointments	$348
Sophie Raines	0 appointments	$0

Consulting Script - April 2026 Uninvoiced appointments compound silently until someone looks for them. The fix is a daily close-out: the last ten minutes of each day the duty manager walks the appointment book and confirms every slot has an invoice. Sophie has zero uninvoiced this month, which tells you the discipline works when it is expected. Tash needs a personal walk-through by Friday.

Retail Conversion at 8.2% Against Target of 15%

Revenue Risk: $4,234/mo

At the current volume of 182 services, reaching the 15% target would mean $6,054 in monthly retail versus the current $1,820. That is $4,234 per month sitting on the shelf instead of on the invoice. Across a year the gap is more than $50,000. Jade, Mia, Ellie and Tash are all tracking below 8%.

Consulting Script - April 2026 Stop treating retail as a sales task and start treating it as a finish. Every client leaves with wet or styled hair, the product you used to finish them is still on the bench. Point to it. Not would you like to buy this, just this is the Olaplex 9 I used to finish you, it is what is giving you that smoothness. That is not selling, that is completing the service.

Ellie Cross Rebooking at 55%, Below Red Threshold

Revenue Risk: $1,200/mo

Ellie's 55% rebooking means roughly 13 clients per month leave without a next appointment. At her average ticket of $241, that is approximately $3,100 in unbooked future revenue slipping away each month. Many of those clients will not return.

Consulting Script - April 2026 Ellie is your opportunity stylist right now, she has the ticket value, she just is not keeping the clients coming back. Pair her with Sophie for one team huddle, let Sophie walk her through her rebooking language. Check her client mix too, if she is doing a lot of one-off occasion bookings that is a booking system issue, not a skill issue.

Tash Brennan: Revenue Below Wage Cost

Revenue Risk: $4,800/mo

Tash generated $2,380 in April against a wage cost of $2,400, a negative return before any overhead. At the current trajectory this position costs the business more than it earns. Her rebooking rate of 48% means roughly half of every new client she sees does not return, and her uninvoiced value of $1,874 is the largest on the floor.

Consulting Script - April 2026 The conversation with Tash starts with confidence, not numbers. Ask her what part of her day feels the most disjointed, often it is the handover after the service. A simple script at the basin, before I wash you off let us lock in your next one, shifts the whole dynamic. Give her two weeks with that one change before reviewing.

6. Strategic Question of the Month

If your three lowest-rebooking clients from last month never came back, which stylist would feel it most, and are you protecting them?

This month's data shows a spread of 48% to 74% rebooking across your team. The top performers are largely self-sustaining. The question for April is whether you are actively managing client retention at the individual level, or just watching the aggregate number and hoping it improves.

7. Top Action Items - April 2026

1

Daily Uninvoiced Close-Out From Monday: Implement a ten-minute end-of-day audit where the duty manager confirms every appointment has an invoice. Start Monday. Target: zero uninvoiced leakage by end of May.

2

Retail Stand-Down With the Whole Team: Ten minutes before open on your next Monday. No new products, no training, just have everyone pick up the product they used to finish their last client and write it on the mirror. One product, one sentence, no pressure. Reset the habit.

3

15-Minute Reset With Tash This Week: Walk her through the basin rebooking script and the daily close-out discipline. Do not frame it as a performance conversation, frame it as a tool she has not been given yet. Set a two-week check-in.

8. Forward Focus - Next 30 Days

Close the Uninvoiced Gap and Lift Retail Conversion

+$7,882/month opportunity

The combined gap between current performance and your agreed targets is $3,648 per month in uninvoiced leakage plus $4,234 per month in unrealised retail. That is $7,882 per month, or $94,584 annualised, without a single new client. A daily close-out discipline eliminates the uninvoiced gap within 30 days. A stylist-led retail conversation reset closes half the retail gap within four weeks. Together, these two changes deliver the equivalent of a $94,000 revenue uplift with zero marketing spend.